Permanent hair removal is about more than removing unwanted hair—it's about restoring confidence, reducing dysphoria, improving quality of life, and supporting your overall healthcare journey. For more than 20 years, patients throughout Washington (and Arizona when we lived there) have trusted Zap Master for compassionate, evidence-based care and expertise in medically necessary permanent hair removal. Our team specializes in working with insurance-covered treatment plans, gender-affirming care, and PMOS (formerly PCOS) education and advocacy, while offering both electrolysis and laser hair removal under one roof. Every patient receives an individualized treatment plan tailored to their unique goals, supported by comprehensive medical documentation, collaboration with Schine Health and referring healthcare providers, and access to supervised educational clinic opportunities that help expand affordable treatment options without compromising the quality of care.

After Submitting Your Photo Documentation Once your photo documentation is successfully submitted, the next step is to attend your REQUIRED consultation with Zap Master. Even if you have previously had care from other clinics we must establish a baseline. These consultations can be done virtually and are offered during the week only so that our weekend patients can maximize their table time.

Patients seeking insurance-covered hair removal must first establish care with our partnering medical office, Schine Health.This step is essential for us to legally and accurately bill through their medical team.

• If you are already a patient at Schine Health, we will receive your referral directly from their team and reach out within 72 hours to schedule your consultation.   
• If you are not yet a patient, please contact Schine Health to establish care 360-726-3754. Once your referral is submitted, we will coordinate your next steps as listed previously.  

Consultations are a required step to begin hair removal at 

Zap Master or any of our contracted clinics. 

Self-Pay & Reimbursement:Planning to self-pay and submit for out-of-network reimbursement? You may request monthly itemized receipts to submit independently to your insurance. This option does not require a referral, but consultation is still mandatory.  

Insurance coverage for medically necessary hair removal has expanded significantly in recent years.

Our office works closely with patients throughout the approval process.

Meet with our team to discuss your goals, medical history, and insurance eligibility.

Medical photographs and supporting documentation are collected according to insurance requirements.

When appropriate, your case is reviewed with Schine Health and any referring healthcare providers.

Our team submits documentation to your insurance carrier for review.

Once approved, your personalized treatment plan begins.

Progress photographs, treatment notes, and medical documentation continue throughout treatment to maintain compliance with insurance requirements.

Processing Timeline:Please allow up to 72 hours after your photo submission for our team to assess your needs and coordinate your consultation.We offer online or in-person consultations to ensure a convenient and personalized experience.  

📌 Consultations are mandatory. No exceptions.

Insurance approval processes typically take about 8 weeks following your consultation as long as we have recieved all requested docs we can submit the consultation and requests with your insurance company often same week, exception being Friday consultations, due to medical billing office submissions being submitted weekly. 

Please note: this timeline is determined by the insurance provider and is beyond our control.  

Need help? Email info@thezapmaster.com or call/text 360-489-6952. Upon successful completion of the correct form, allow 72 hours for our  staff to assess your needs and coordinate the consultation based on our findings. As a reminder: We offer the flexibility of consultations, available both online and in person, ensuring a convenient and tailored approach to your healthcare journey. 

A consultation is required for every new patient beginning care at Zap Master Electrology & Laser Hair Removal, regardless of whether you are paying privately, using insurance, or planning to submit for out-of-network reimbursement. This appointment allows us to establish a clinical baseline, review your medical history, evaluate your hair growth, discuss your goals, determine the most appropriate treatment plan, and answer any questions before treatment begins.

Even if you have previously received electrolysis or laser hair removal elsewhere, we require a consultation to establish your care with our practice.

Most consultations may be completed virtually when appropriate and are scheduled on weekdays so our extended treatment appointments remain available for patients on weekends.

Patients choosing to self-pay begin with a 30–45 minute consultation.

The consultation fee is $55 and includes a discounted 15-minute treatment at the end of your appointment whenever clinically appropriate. This gives you the opportunity to experience treatment, discuss aftercare, and begin developing your long-term treatment plan.

Because professional appointment availability is limited, patients who do not attend or provide notice for their initial consultation may be moved to the professional provider waitlist. Those patients are welcome to begin care sooner through our supervised Zapling Student Clinic if they wish.

If your insurance plan allows you to submit your own claims for reimbursement, you will follow the Self-Pay pathway.

This means:

• No referral is required.
• You do not need to wait for prior authorization before beginning treatment.
• Monthly itemized receipts can be provided for you to submit directly to your insurance carrier for possible reimbursement.

Patients choosing this option may begin treatment immediately following their consultation.

Patients seeking insurance-covered treatment follow a slightly different process, but the consultation remains a required step before treatment begins.

To utilize insurance benefits, patients must first establish care with our partnering medical practice, Schine Health. Their medical team provides the referral and documentation necessary for us to coordinate medically necessary hair removal services and submit claims appropriately.

If you are already a patient with Schine Health, your referral will be sent directly to our office. Once received, a member of our team will contact you—typically within 72 business hours—to schedule your required consultation.

If you are not currently established with Schine Health, please contact their office at 360-726-3754 to begin the referral process. Once your referral has been submitted, we will guide you through the remaining steps, including consultation scheduling, treatment planning, prior authorization (when required), and the start of your care.

Every patient deserves a treatment plan designed specifically for them. Your consultation allows us to establish a medical baseline, review previous hair removal methods, determine whether laser hair removal, electrolysis, or a combination approach is most appropriate, discuss expected timelines and costs, and ensure you understand every step of your treatment journey before your first full appointment.

Whether you are paying privately or utilizing insurance benefits, your consultation is the foundation for safe, effective, and personalized permanent hair removal.